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Industrial Service Development, 6 credits
Industriell tjänsteutveckling, 6 hp
TEIM10
Main field of study
Industrial Engineering and ManagementCourse level
Second cycleCourse type
Programme courseExaminer
Christian KowalkowskiDirector of studies or equivalent
Johan HoltströmEducation components
Preliminary scheduled hours: 31 hRecommended self-study hours: 129 h
ECV = Elective / Compulsory / Voluntary
Main field of study
Industrial Engineering and ManagementCourse level
Second cycleAdvancement level
A1XCourse offered for
- Design and Product Development
- Energy-Environment-Management
- Industrial Engineering and Management - International, M Sc in Engineering
- Industrial Engineering and Management, M Sc in Engineering
- Mechanical Engineering, M Sc in Engineering
Entry requirements
Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshold requirements for progression within the programme, or corresponding.
Prerequisites
Courses in marketing and industrial management.Intended learning outcomes
The course gives an understanding of how industrial services influences, and have an impact on, companies' offering and business developement. More specifically shall the students, after the course, be able to:
- Explain and analyse the impact and role of services in industrial companies' offering and business development processes (both strategically and on an operative level).
- Describe and explain how services and offerings are developed, among other things through ICT (Information and Communication Technologies).
- Evaluate the advantages and disadvantages with services in an industrial context, especially in relation to industrial products.
- Analyse and structure service and offering development related problems.
- Communicate service development related analyses and reasoning.
Course content
Focus is on how industrial services can enable companies' long-term competitive advantage. New opportunities for value creation, for example through ICT. The changing relationships between companies as a result of increased service content. How industrial offerings can enable differentiation and business development, and what impact this has on the profitability and results of the firm.
Teaching and working methods
Lectures, seminars and a project (carried out in groups).
Examination
| UPG4 | Approved seminars | 0.5 credits | U, G |
| UPG3 | Project work during the course | 2.5 credits | U, 3, 4, 5 |
| UPG2 | Written examination during the course | 3 credits | U, 3, 4, 5 |
Grades
Four-grade scale, LiU, U, 3, 4, 5Department
Institutionen för ekonomisk och industriell utvecklingDirector of Studies or equivalent
Johan HoltströmExaminer
Christian KowalkowskiCourse website and other links
http://www.iei.liu.se/indek/utbildning/industriell-marknadsforing/teim10?l=svEducation components
Preliminary scheduled hours: 31 hRecommended self-study hours: 129 h
Course literature
Kursbok samt artiklar.| Code | Name | Scope | Grading scale |
|---|---|---|---|
| UPG4 | Approved seminars | 0.5 credits | U, G |
| UPG3 | Project work during the course | 2.5 credits | U, 3, 4, 5 |
| UPG2 | Written examination during the course | 3 credits | U, 3, 4, 5 |
Regulations (apply to LiU in its entirety)
The university is a government agency whose operations are regulated by legislation and ordinances, which include the Higher Education Act and the Higher Education Ordinance. In addition to legislation and ordinances, operations are subject to several policy documents. The Linköping University rule book collects currently valid decisions of a regulatory nature taken by the university board, the vice-chancellor and faculty/department boards.
LiU’s rule book for education at first-cycle and second-cycle levels is available at http://styrdokument.liu.se/Regelsamling/Innehall/Utbildning_pa_grund-_och_avancerad_niva.
Course literature is preliminary.
Kursbok samt artiklar.
Note: The course matrix might contain more information in Swedish.
I = Introduce, U = Teach, A = Utilize
| I | U | A | Modules | Comment | ||
|---|---|---|---|---|---|---|
| 1. DISCIPLINARY KNOWLEDGE AND REASONING | ||||||
| 1.1 Knowledge of underlying mathematics and science (G1X level) |
|
|
X
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| 1.2 Fundamental engineering knowledge (G1X level) |
|
|
X
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| 1.3 Further knowledge, methods, and tools in one or several subjects in engineering or natural science (G2X level) |
|
X
|
X
|
UPG2
UPG3
UPG4
|
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| 1.4 Advanced knowledge, methods, and tools in one or several subjects in engineering or natural sciences (A1X level) |
|
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| 1.5 Insight into current research and development work |
|
|
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| 2. PERSONAL AND PROFESSIONAL SKILLS AND ATTRIBUTES | ||||||
| 2.1 Analytical reasoning and problem solving |
|
X
|
X
|
UPG2
UPG3
UPG4
|
||
| 2.2 Experimentation, investigation, and knowledge discovery |
X
|
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X
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| 2.3 System thinking |
|
X
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X
|
UPG2
UPG3
UPG4
|
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| 2.4 Attitudes, thought, and learning |
|
X
|
X
|
UPG2
UPG3
UPG4
|
||
| 2.5 Ethics, equity, and other responsibilities |
|
X
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|
UPG2
UPG3
UPG4
|
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| 3. INTERPERSONAL SKILLS: TEAMWORK AND COMMUNICATION | ||||||
| 3.1 Teamwork |
|
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X
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| 3.2 Communications |
|
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X
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| 3.3 Communication in foreign languages |
|
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X
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UPG2
UPG3
UPG4
|
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| 4. CONCEIVING, DESIGNING, IMPLEMENTING AND OPERATING SYSTEMS IN THE ENTERPRISE, SOCIETAL AND ENVIRONMENTAL CONTEXT | ||||||
| 4.1 External, societal, and environmental context |
|
X
|
X
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| 4.2 Enterprise and business context |
|
X
|
X
|
UPG2
UPG3
UPG4
|
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| 4.3 Conceiving, system engineering and management |
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| 4.4 Designing |
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| 4.5 Implementing |
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| 4.6 Operating |
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| 5. PLANNING, EXECUTION AND PRESENTATION OF RESEARCH DEVELOPMENT PROJECTS WITH RESPECT TO SCIENTIFIC AND SOCIETAL NEEDS AND REQUIREMENTS | ||||||
| 5.1 Societal conditions, including economic, social, and ecological aspects of sustainable development for knowledge development |
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| 5.2 Economic conditions for knowledge development |
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| 5.3 Identification of needs, structuring and planning of research or development projects |
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| 5.4 Execution of research or development projects |
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| 5.5 Presentation and evaluation of research or development projects |
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