Industrial Service Development, 6 credits

Industriell tjänsteutveckling, 6 hp

TEIM10

Main field of study

Industrial Engineering and Management

Course level

Second cycle

Course type

Programme course

Examiner

Christian Kowalkowski

Director of studies or equivalent

Johan Holtström

Education components

Preliminary scheduled hours: 31 h
Recommended self-study hours: 129 h
ECV = Elective / Compulsory / Voluntary
Course offered for Semester Period Timetable module Language Campus ECV
6CDPU Design and Product Development 7 (Autumn 2017) 2 2 Swedish Linköping E
6CDPU Design and Product Development (Product Development - Management) 7 (Autumn 2017) 2 2 Swedish Linköping E
6CEMM Energy-Environment-Management 7 (Autumn 2017) 2 2 Swedish Linköping E
6CEMM Energy-Environment-Management (Sustainable Business Development) 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - Chinese 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - Chinese (Master Profile Industrial Marketing) 7 (Autumn 2017) 2 2 Swedish Linköping C/E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - French 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - French (Master Profile Industrial Marketing) 7 (Autumn 2017) 2 2 Swedish Linköping C/E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - German 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - German (Master Profile Industrial Marketing) 7 (Autumn 2017) 2 2 Swedish Linköping C/E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - Japanese 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - Japanese (Master Profile Industrial Marketing) 7 (Autumn 2017) 2 2 Swedish Linköping C/E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - Spanish 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering - Spanish (Master Profile Industrial Marketing) 7 (Autumn 2017) 2 2 Swedish Linköping C/E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering (Master Profile Strategic Management and Control) 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering (Master Profile Strategic Management and Control) 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering (Master Profile Strategic Management and Control) 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering (Master Profile Strategic Management and Control) 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIEI Industrial Engineering and Management - International, M Sc in Engineering (Master Profile Strategic Management and Control) 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIII Industrial Engineering and Management, M Sc in Engineering 7 (Autumn 2017) 2 2 Swedish Linköping E
6CIII Industrial Engineering and Management, M Sc in Engineering 9 (Autumn 2017) 2 2 Swedish Linköping E
6CIII Industrial Engineering and Management, M Sc in Engineering (Master Profile Industrial Marketing) 7 (Autumn 2017) 2 2 Swedish Linköping C/E
6CIII Industrial Engineering and Management, M Sc in Engineering (Master Profile Strategic Management and Control) 9 (Autumn 2017) 2 2 Swedish Linköping E
6CMMM Mechanical Engineering, M Sc in Engineering 7 (Autumn 2017) 2 2 Swedish Linköping E

Main field of study

Industrial Engineering and Management

Course level

Second cycle

Advancement level

A1X

Course offered for

  • Design and Product Development
  • Industrial Engineering and Management - International, M Sc in Engineering
  • Energy-Environment-Management
  • Mechanical Engineering, M Sc in Engineering
  • Industrial Engineering and Management, M Sc in Engineering

Entry requirements

Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshold requirements for progression within the programme, or corresponding.

Prerequisites

Courses in marketing and industrial management.

Intended learning outcomes

The course gives an understanding of how industrial services influences, and have an impact on, companies' offering and business developement. More specifically shall the students, after the course, be able to:

  • Explain and analyse the impact and role of services in industrial companies' offering and business development processes (both strategically and on an operative level).
  • Describe and explain how services and offerings are developed, among other things through ICT (Information and Communication Technologies).
  • Evaluate the advantages and disadvantages with services in an industrial context, especially in relation to industrial products.
  • Analyse and structure service and offering development related problems.
  • Communicate service development related analyses and reasoning.

Course content

Focus is on how industrial services can enable companies' long-term competitive advantage. New opportunities for value creation, for example through ICT. The changing relationships between companies as a result of increased service content. How industrial offerings can enable differentiation and business development, and what impact this has on the profitability and results of the firm.

Teaching and working methods

Lectures, seminars and a project (carried out in groups).

Examination

UPG4Approved seminars0.5 creditsU, G
UPG3Project work during the course2.5 creditsU, 3, 4, 5
UPG2Written examination during the course3 creditsU, 3, 4, 5

Grades

Four-grade scale, LiU, U, 3, 4, 5

Department

Institutionen för ekonomisk och industriell utveckling

Director of Studies or equivalent

Johan Holtström

Examiner

Christian Kowalkowski

Course website and other links

http://www.iei.liu.se/indek/utbildning/industriell-marknadsforing/teim10?l=sv

Education components

Preliminary scheduled hours: 31 h
Recommended self-study hours: 129 h

Course literature

Kursbok samt artiklar.
Code Name Scope Grading scale
UPG4 Approved seminars 0.5 credits U, G
UPG3 Project work during the course 2.5 credits U, 3, 4, 5
UPG2 Written examination during the course 3 credits U, 3, 4, 5

Regulations (apply to LiU in its entirety)

The university is a government agency whose operations are regulated by legislation and ordinances, which include the Higher Education Act and the Higher Education Ordinance. In addition to legislation and ordinances, operations are subject to several policy documents. The Linköping University rule book collects currently valid decisions of a regulatory nature taken by the university board, the vice-chancellor and faculty/department boards.

LiU’s rule book for education at first-cycle and second-cycle levels is available at http://styrdokument.liu.se/Regelsamling/Innehall/Utbildning_pa_grund-_och_avancerad_niva. 

Kursbok samt artiklar.

Note: The course matrix might contain more information in Swedish.

I = Introduce, U = Teach, A = Utilize
I U A Modules Comment
1. DISCIPLINARY KNOWLEDGE AND REASONING
1.1 Knowledge of underlying mathematics and science (G1X level)
X

                            
1.2 Fundamental engineering knowledge (G1X level)
X

                            
1.3 Further knowledge, methods, and tools in one or several subjects in engineering or natural science (G2X level)
X
X
UPG2
UPG3
UPG4

                            
1.4 Advanced knowledge, methods, and tools in one or several subjects in engineering or natural sciences (A1X level)

                            
1.5 Insight into current research and development work

                            
2. PERSONAL AND PROFESSIONAL SKILLS AND ATTRIBUTES
2.1 Analytical reasoning and problem solving
X
X
UPG2
UPG3
UPG4

                            
2.2 Experimentation, investigation, and knowledge discovery
X
X

                            
2.3 System thinking
X
X
UPG2
UPG3
UPG4

                            
2.4 Attitudes, thought, and learning
X
X
UPG2
UPG3
UPG4

                            
2.5 Ethics, equity, and other responsibilities
X
UPG2
UPG3
UPG4

                            
3. INTERPERSONAL SKILLS: TEAMWORK AND COMMUNICATION
3.1 Teamwork
X

                            
3.2 Communications
X

                            
3.3 Communication in foreign languages
X
UPG2
UPG3
UPG4

                            
4. CONCEIVING, DESIGNING, IMPLEMENTING AND OPERATING SYSTEMS IN THE ENTERPRISE, SOCIETAL AND ENVIRONMENTAL CONTEXT
4.1 External, societal, and environmental context
X
X

                            
4.2 Enterprise and business context
X
X
UPG2
UPG3
UPG4

                            
4.3 Conceiving, system engineering and management

                            
4.4 Designing

                            
4.5 Implementing

                            
4.6 Operating

                            
5. PLANNING, EXECUTION AND PRESENTATION OF RESEARCH DEVELOPMENT PROJECTS WITH RESPECT TO SCIENTIFIC AND SOCIETAL NEEDS AND REQUIREMENTS
5.1 Societal conditions, including economic, social, and ecological aspects of sustainable development for knowledge development

                            
5.2 Economic conditions for knowledge development

                            
5.3 Identification of needs, structuring and planning of research or development projects

                            
5.4 Execution of research or development projects

                            
5.5 Presentation and evaluation of research or development projects

                            

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