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Quality and Business Development, 6 credits
Kvalitets- och verksamhetsutveckling, 6 hp
TMQU08
Main field of study
Industrial Engineering and ManagementCourse level
First cycleCourse type
Programme courseExaminer
Peter CronemyrDirector of studies or equivalent
Björn OskarssonEducation components
Preliminary scheduled hours: 52 hRecommended self-study hours: 108 h
ECV = Elective / Compulsory / Voluntary
| Course offered for | Semester | Period | Timetable module | Language | Campus | ECV | |
|---|---|---|---|---|---|---|---|
| 6KFTL | Air Transportation and Logistics | 5 (Autumn 2017) | 2 | 2 | Swedish | Norrköping, Norrköping | E |
| 6KLOG | Civic Logistics | 5 (Autumn 2017) | 2 | 2 | Swedish | Norrköping, Norrköping | E |
| 6CKTS | Communication and Transportation Engineering, M Sc in Engineering | 7 (Autumn 2017) | 2 | 2 | Swedish | Norrköping, Norrköping | E |
Main field of study
Industrial Engineering and ManagementCourse level
First cycleAdvancement level
G2XCourse offered for
- Air Transportation and Logistics
- Civic Logistics
- Communication and Transportation Engineering, M Sc in Engineering
Entry requirements
Note: Admission requirements for non-programme students usually also include admission requirements for the programme and threshold requirements for progression within the programme, or corresponding.
Prerequisites
Probability and StatisticsIntended learning outcomes
The course intends to meet industry’s requirements for engineers with knowledge in the quality field. The course will provide a holistic view of the quality field with particular focus on principles, methodologies and techniques for quality management. After the completed course, the student shall be able to;
- collect, assess and analyse process information in order to systematically identify and solve quality related problems within industry and service.
- plan and conduct quality improvement projects concerning statistical quality control, design of experiments, product development and process development
- apply fundamental principles, methodologies and techniques for quality management and with a systems perspective identify situations where these can contribute to industrial development through improvement of products and processes
- critically assess and discuss forms for organising quality improvements and describe principles for how quality management can be implemented in industrial organisations
- evaluate and develop policies, goals and procedures for quality management and describe the structure of a quality management system
Course content
Strategies within TQM, Customer focus, Design of experiments, Robust design, Statistical process control, Capability, Process management, 7 improvement and 7 management tools, Quality Management Systems with focus on ISO 9001:2000, Lean production.
Teaching and working methods
In order to encourage active learning with our students, the course is organised around a number of project assignments connected to an industrial example. The teaching consists of lectures, where theoretical perspectives are presented; seminars for discussion of cases; tutorials where the students have the opportunity to apply central methods; and regular supervision to support the projects.
Examination
| UPG2 | Assignments | 4 credits | U, G |
| MUN1 | Oral examination | 2 credits | U, 3, 4, 5 |
The results from the exam and the assignments will be weighed together to determine the final grade.
Grades
Four-grade scale, LiU, U, 3, 4, 5Other information
| Supplementary courses: Six Sigma Quality, Statistical Quality Control, Lean production, Customer Focused Product and Service Development |
Department
Institutionen för ekonomisk och industriell utvecklingDirector of Studies or equivalent
Björn OskarssonExaminer
Peter CronemyrEducation components
Preliminary scheduled hours: 52 hRecommended self-study hours: 108 h
Course literature
Additional literature
Books
- Ljungberg, Anders, Larsson, Everth, (2012) Processbaserad verksamhetsutveckling : [varför - vad - hur?]
ISBN: 9789144059761
Lund : Studentlitteratur, 2012
Compendia
- Kurskompendium
| Code | Name | Scope | Grading scale |
|---|---|---|---|
| UPG2 | Assignments | 4 credits | U, G |
| MUN1 | Oral examination | 2 credits | U, 3, 4, 5 |
The results from the exam and the assignments will be weighed together to determine the final grade.
Regulations (apply to LiU in its entirety)
The university is a government agency whose operations are regulated by legislation and ordinances, which include the Higher Education Act and the Higher Education Ordinance. In addition to legislation and ordinances, operations are subject to several policy documents. The Linköping University rule book collects currently valid decisions of a regulatory nature taken by the university board, the vice-chancellor and faculty/department boards.
LiU’s rule book for education at first-cycle and second-cycle levels is available at http://styrdokument.liu.se/Regelsamling/Innehall/Utbildning_pa_grund-_och_avancerad_niva.
Additional literature
Books
Ljungberg, Anders, Larsson, Everth, (2012) Processbaserad verksamhetsutveckling : [varför - vad - hur?]
ISBN: 9789144059761
Lund : Studentlitteratur, 2012
Compendia
Kurskompendium
Note: The course matrix might contain more information in Swedish.
I = Introduce, U = Teach, A = Utilize
| I | U | A | Modules | Comment | ||
|---|---|---|---|---|---|---|
| 1. DISCIPLINARY KNOWLEDGE AND REASONING | ||||||
| 1.1 Knowledge of underlying mathematics and science (G1X level) |
|
X
|
X
|
MUN1
UPG2
|
||
| 1.2 Fundamental engineering knowledge (G1X level) |
|
X
|
X
|
MUN1
UPG2
|
||
| 1.3 Further knowledge, methods, and tools in one or several subjects in engineering or natural science (G2X level) |
|
X
|
X
|
MUN1
UPG2
|
||
| 1.4 Advanced knowledge, methods, and tools in one or several subjects in engineering or natural sciences (A1X level) |
|
|
|
|||
| 1.5 Insight into current research and development work |
|
|
|
|||
| 2. PERSONAL AND PROFESSIONAL SKILLS AND ATTRIBUTES | ||||||
| 2.1 Analytical reasoning and problem solving |
|
X
|
X
|
MUN1
UPG2
|
||
| 2.2 Experimentation, investigation, and knowledge discovery |
|
X
|
X
|
UPG2
|
||
| 2.3 System thinking |
|
X
|
|
MUN1
|
||
| 2.4 Attitudes, thought, and learning |
|
X
|
|
MUN1
|
||
| 2.5 Ethics, equity, and other responsibilities |
|
X
|
X
|
UPG2
|
||
| 3. INTERPERSONAL SKILLS: TEAMWORK AND COMMUNICATION | ||||||
| 3.1 Teamwork |
|
|
X
|
UPG2
|
||
| 3.2 Communications |
|
|
X
|
UPG2
|
||
| 3.3 Communication in foreign languages |
|
|
|
|||
| 4. CONCEIVING, DESIGNING, IMPLEMENTING AND OPERATING SYSTEMS IN THE ENTERPRISE, SOCIETAL AND ENVIRONMENTAL CONTEXT | ||||||
| 4.1 External, societal, and environmental context |
|
X
|
|
MUN1
|
||
| 4.2 Enterprise and business context |
|
X
|
|
MUN1
|
||
| 4.3 Conceiving, system engineering and management |
|
X
|
|
MUN1
UPG2
|
||
| 4.4 Designing |
|
X
|
|
MUN1
UPG2
|
||
| 4.5 Implementing |
|
X
|
|
MUN1
UPG2
|
||
| 4.6 Operating |
X
|
|
|
|||
| 5. PLANNING, EXECUTION AND PRESENTATION OF RESEARCH DEVELOPMENT PROJECTS WITH RESPECT TO SCIENTIFIC AND SOCIETAL NEEDS AND REQUIREMENTS | ||||||
| 5.1 Societal conditions, including economic, social, and ecological aspects of sustainable development for knowledge development |
|
X
|
|
MUN1
|
||
| 5.2 Economic conditions for knowledge development |
X
|
|
|
|||
| 5.3 Identification of needs, structuring and planning of research or development projects |
X
|
|
|
UPG2
|
||
| 5.4 Execution of research or development projects |
|
X
|
X
|
UPG2
|
||
| 5.5 Presentation and evaluation of research or development projects |
X
|
|
|
|||
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